Implement a repeatable transcription workflow that balances speed with regulatory guardrails.
Compliance-heavy teams cannot afford sloppy transcripts. The following operating procedure keeps projects fast while satisfying the auditors who will eventually request proof of every edit.
Collect project metadata up front: source language, audio duration, sensitivity level, and downstream destinations. Tag every asset in Aivently so retention rules and access controls apply automatically.
Switch between Whisper variants depending on the environment. For high-noise recordings, increase the denoise factor and enable diarization to label speakers. Legal and medical teams should opt into the compliance vocabulary pack so regulated terms stay intact.
The first reviewer focuses on acoustic corrections—removing filler words, fixing homophones, and flagging timestamps. The second reviewer checks policy concerns such as confidentiality statements or disclaimers that must remain verbatim. Document the sign-off in the job timeline.
Export clean JSON or DOCX packets for case management software, then push redacted summaries to the analytics warehouse. Automate retention policies so low-risk calls purge after 30 days while regulated content persists for the mandated period.
Track word-error rate across job categories and feed misses back into your custom vocabulary list. When accuracy dips, analyze which accents or recording setups need additional training data. Transparency on these metrics builds trust with compliance partners.
A disciplined review pipeline lets you ship transcripts quickly without trading away accuracy or regulatory confidence.
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